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Please visit www.ICSolutions.com to create a Video Visitation account and to schedule your visits for the upcoming weeks. 





The McHenry County Correctional Facility will be switching over to a new Video Visitation system called ICSolutions The Visitor (www.icsolutions.com) on Monday May 8th, 2017. The ICSolutions visitation system allows you to have face-to-face visits on your home computer or mobile device. All you need is a mobile device with a front-facing camera, high-speed internet connection, speakers and a microphone. Since ICSolution is an internet based system, it allows the Inmate/Detainee to visit with their family/friends from all over the world.



Inmates/Detainees will continue to be eligible for one (1) free 30 minute visit each week from 9am to 3pm utilizing the on-site Jail Lobby visiting booths.  Through ICSolutions, we are also able to offer unlimited fee based visitation with expanded on-site hours, as well as remote visitation.

All visitors must pre-register for visits through the ICSolutions website.  Please visit www.ICSolutions.com for more information and registration."

Effective Monday May 8th, 2017, we are changing our ICSolutions visitation policy so that every registered visitor must be pre-approved before they are granted access to the ICSolution system. Once a visitor has completed the registration process, their account will be flagged as "Pending" until it is either Approved or Denied by a Correctional Staff member. All "Pending" accounts will be answered within 24hrs of registering.

All ICSolutions Accounts will require the following information to be Approved.

  • Valid UserName (This can be anything the user chooses)
  • Valid User Password (This can by anything the user chooses)
  • Visitor's Full Name, Date of Birth, Phone Number, E-mail Account and Address
  • Visitors must select McHenry County Jail (Illinois)as their Detention Facility and select an Inmate/Detainee to visit
  • Visitor must select their Relationship type to the Inmate/Detainee
    ** Legal Council will only be approved once their legal status has been confirmed
    ** Clergy must be pre-approved by our Jail Chaplin before access to ICSolutions will be allowed
  • Visitors must supply their Photograph (Inmate/Detainee will not see photo. Photo is for verification only)
  • Visitors must supply a photo of their valid Photo ID


** Acceptable forms of Identification
    ENGLISH          SPANISH


On-Site visits are limited to two (2) visitors per visit. Visitor must be seventeen (17) years of age or accompanied by an adult. Proof of age may be required if there are questions regarding the visitor's age.

All On-Site Visits will be on a first-come, first-serve basis.


New Jail On-Site Lobby Visiting Schedule

The McHenry County Jail On-Site Lobby will be open for visitation during the following hours.
9:00 AM - 9:30 PM

The McHenry County Jail On-Site Lobby will offer Free 25 min visits during the following times only.
Sunday - Saturday
9:00 AM - 9:30 PM

All other visits will be at the cost of the visitor either On-Site or Off-Site

Inmates/Detainee will only be available for visits during the following times
9:00 AM - 11:00 AM
12:00 PM - 1:30 PM
2:30 PM - 3:30 PM
6:00 PM - 9:30 PM



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